Tech Support

At CHATBOT Solutions, we are aware that creating client-oriented software takes a mixture of technical excellence and clear communication and our firm hires only the very best to ensure you receive both. We have over 12 years of development in this area. We also pride ourselves on our after-sales client-care including our guarantees, staff-training and onsite and offsite support. We value our client more and believe in building long term relationship with our esteemed clients.

Hence, it is very much crucial to ensure the correct running and maintenance of the IT functioning of your website. Our IT technical supports are constantly open to provide you with the best available support to your organisation. We provide 24/7 technical support services for monitoring of servers, 24/7 help desk support to help you solve your technical issues immediately in a most efficient manner.

Our technical support team is composed of individuals that are familiar with the ins and outs of a device. With their technical skills and years of experience we are able to troubleshoot most problems that a user experiences. Our technical support service may be provided over the phone, through email, or with a live-chat interface. This may include on-site visits when problems cannot be solved remotely.